case study
Overview
A six-building historic property, originally constructed in the early 1900s, partnered with SecureTech to modernize its infrastructure and security systems. With a mix of retail, office, and event spaces, the property required a future-ready, mobile-accessible solution – one that also respected strict historic preservation regulations. SecureTech delivered a flexible, scalable, and compliant solution that exceeded expectations and enabled remote, tenant-specific management across the entire complex.
The Challenge
Upgrading security in a historic, multi-use property comes with unique challenges:
- Historic Compliance: All updates needed to comply with federal, state, and city-level historic tax credit and preservation requirements.
- No Existing IT Infrastructure: The buildings had no prior infrastructure capable of supporting modern security systems.
- Multi-Tenant Configuration: Retailers, offices, and event organizers each had different access needs, requiring granular control.
- Remote Accessibility: The management team needed to oversee and operate the system entirely via mobile devices.
- System Integration Needs: The final solution had to integrate with elevator controls, a third-party intercom system, and the property’s newly installed fiber network.
- Event Access Flexibility: The rooftop terrace needed guest-friendly entry controls - without relying on keycards.
The Solution
As the property’s trusted Managed IT Services Provider, SecureTech led the end-to-end planning, design, and implementation of a robust access and surveillance system, collaborating closely with Hirsch (formerly Identiv) and low-voltage vendors.
Key components included:
- Seamless Integration: Designed the building-wide IT infrastructure, including a multi-floor fiber backbone in harmony with the access control and video surveillance architecture, elevator controls, and third-party intercom system.
- Hirsch Velocity Access Control: Centralized management of all access points with policy-based controls.
- Velocity Vision Video Management: Real-time and recorded video streams accessible via desktop or mobile.
- Mx Controllers & uTrust TS Readers: Scalable access controls and mobile-enabled entry across public and tenant areas.
The Results & Benefits
The new security and infrastructure solution delivered major operational and user benefits:
- Improved security: 24/7 monitoring and customizable access enhanced safety across all buildings.
- Mobile-first control: Property managers and tenants manage access and video feeds directly from their phones.
- Operational savings: Removing the need for a manned security desk reduced costs significantly.
- Historic compliance: All improvements preserved the architectural integrity of the buildings.
- Increased tenant satisfaction: Tenants can independently manage guest access and camera views - improving flexibility and experience.
- Scalable for growth: The system is designed to grow as tenant needs evolve or as new buildings are added.
Conclusion
By partnering with SecureTech, the property management team successfully modernized a historic landmark without compromising its character. The project demonstrates the power of smart planning, client-first thinking, and innovative technology – all delivered on time and on budget. SecureTech continues to provide ongoing support, ensuring the system remains as future-ready as the vision that made it possible.