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IT Consulting Companies: Long Term Strategy vs One Time Fix

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Seeking help for managing IT makes sense if your internal team doesn’t have the right expertise. IT consulting companies can use their experience and knowledge to find solutions. There are different ways to work with them. You can opt for a consult, a one-time IT fix, or create a long-term consulting partnership. However, ongoing contracts have some notable advantages over the break-fix model.

When does a one-time fix from an IT consultant make sense?

A consult, break-fix or one-time fix is a quick way to address a problem. You’re hiring a consultant to work on a single issue. With this model, you’ll get a quick solution without signing a contract.

However, a break-fix means that you’re reacting to a problem. By the time you address it, users have already endured downtime. More problems can happen in the future, and you’ll go through downtime again.

With an IT consult, there aren’t any considerations of your future needs either. The goal is to find a solution that works for now. Due to the increasing complexity of IT, the break-fix approach can be costly. Besides, it can’t support long-term goals like digital transformation.

The case for an ongoing partnership with IT consulting companies

Instead of calling an IT consultant when you run into a problem, you can opt for a subscription model.

An ongoing partnership with an IT managed services provider has several benefits. Firstly, you can rely on this vendor to handle issues and limit downtime. Costs are easy to manage since you pay a monthly fee instead of an hourly rate based on the work provided.

Plus, IT consulting services will get to know your business. They’ll learn about your infrastructure and understand your goals. As a result, you’ll get IT solutions aligned with your objectives.

Digital transformation is the number one priority for IT initiatives. With a long-term IT partner, you’ll get the expertise you need to make strategic plans. For instance, an IT consulting company can help you adopt automation to improve productivity. Projects of this scope aren’t always possible with the one-time fix model.

In addition, a service contract can result in less downtime. Instead of reacting to a problem, you can be proactive. Your IT partner will handle matters like upgrades and patches to stop issues. They can use real-time monitoring to find issues early and fix them.

IT consulting companies can anticipate your future needs too. As your business grows, you’ll need a scalable IT infrastructure. Your IT partner can identify future hurdles to help you stay one step ahead.

Plus, you’ll receive ongoing tech support. You’ll see higher satisfaction rates among users and better outcomes for tech adoption.

Need a long-term strategy?

SecureTech is a managed IT services provider in San Antonio, TX. We offer service contracts for managed IT services and can help with backup, cloud migration, cybersecurity and more. We’re not just here when something breaks. We are a partner to provide ongoing support and optimize your IT infrastructure so you can achieve what your business is capable of. Contact us to learn more!